The following excerpt is taken from our full Terms of Service:
4. Delivery
4.1 Full delivery prices and options are listed on the MultiTex Corp website or catalogue and are subject to change from time to time.
4.2 Standard Delivery will be sent for โnext day deliveryโ within the UK mainland subject to an Order (with the relevant delivery charge) being accepted by MultiTex Corp before 4.00pm on a working day (a working day is a day other than weekends and bank/public holidays) and provided no additional security checks are required and the Goods are available. If the Order cannot be delivered โnext dayโ, then delivery will usually be completed within 5 days. This applies to pallet deliveries, deliveries to remote UK postcodes, isles off UK mainland and European countries.
4.3 Offshore/remote deliveries will usually be dispatched as soon as possible however the actual delivery time cannot be guaranteed and will vary depending on the delivery location.
4.4 MultiTex Corp will use reasonable endeavors to meet delivery estimates in all cases; however, MultiTex Corp cannot be held liable for any loss or damage due to delay in delivery.
Deliveries are made Monday to Friday and are not time-specific.
A signature is required for all deliveries. It is your responsibility to be available to receive the order you have placed.
After a failed delivery attempt, the goods may be returned to MultiTex Corp by the courier. If this is so you will be responsible for the associated delivery and return costs. This is currently ยฃ15 + VAT up to 20kg plus 20p per kg thereafter. This amount will be deducted from the refund once the goods are received back at MultiTex Corp.
All deliveries are not time specific and nor can we give an estimated time of arrival.
All orders are sent by carrier on next-day carriage, but this service is not guaranteed.
Responsibility for ownership of the goods passes to the purchaser once we have delivered them.
Unless otherwise advised, delivery will be made by a fully-insured courier service, within normal business hours. Damages/shortages must be notified within 3 working days of delivery. This does not affect your statutory rights.
Deliveries are made to ground floor only with direct access. We unfortunately cannot deliver to flats that are not on the ground floor or addresses with complex gate entry systems.
MultiTex Corp cannot be held responsible for any costs associated with failed deliveries.
4.5 Risk in the Goods transfers to the Customer at the time of delivery but title will not pass until payment has been made in full for the Goods in question.
4.6 Goods delivered are used, stored and installed at the Customerโs own risk and MultiTex Corp will not be liable for any damage, loss or disruption caused by the same.
4.7 All Goods are delivered to the front door of ground floor locations only. The delivery person/driver may at his/her discretion assist with delivering the Goods to a location within the premises nominated by the Customer, at the Customerโs sole risk.